CHANGED YOUR MIND?
We understand that you may change your mind from time to time, and we want you to be 100% satisfied with your crystal energy! So we will do everything we can to help. If you decide you'd like to cancel your order before it has shipped, you will incur a 15% fee.
Due to the limited inventory and rarity of many of the crystals in our Crystal Shop, majority of our crystals will be final sale. That being said, if there is a problem with your item, please reach out to us and we’ll do our best to correct it in a timely manner. Happy customers make for happy crystals!
MY ITEM IS DAMAGED
We take great pride in our goods and packaging so we certainly hope that you never receive a faulty or damaged product from us. If, on the rare occasion, this does occur please contact us at firstname.lastname@example.org and we will do everything we can to sort out this issue.