Shipping Policy
We know you like to get your parcels fast! Please allow up to 2-3 business days for order processing. We process orders from Wednesday to Sunday. We are closed Monday and Tuesday.
DELIVERY
We offer flat rate shipping Australia wide and we offer free Australia wide parcel post on all orders over $50.
Domestic - Australia
- Parcel Post - $10 - 4-6 Business Days
- Express Post - $12 - 2-3 Business Days
Please note: Express shipping does not mean express order processing, it only refers to the actual shipping of the goods with Australia Post.
International
- Standard - 11+ Business Days - $15
- Express - 6+ Business Days - $35
Please note: Each country have their own import tax and duty laws, which may incur additional fees when arriving in your country, please check with your country purchase limits before purchasing, we will not cover this fee when it arrives in your country.
TRACK YOUR ORDER
We ship all of our orders via Australia Post. Once your order is shipped, you will receive a confirmation email which will include a Tracking Number.
NEED HELP?
If you have not received your parcel within ten working days of ordering, or your parcel has arrived damaged, please contact us at hello@crystalandstone.co