LOVE - OPTIMISM - COMPASSION
“You are a song, a dream, a whisper and I don’t know how I could have lived without you for as long as I have” (The Notebook) I whisper lovingly to my collection of Rose Quartz. Love is a strong word. The dictionary defines love as an intense feeling of deep affection. There are very few things in this word that I truly love…I love my pugs, I love my partner, I love pizza (more than I should) and I love Rose Quartz. Rose Quartz is the stone of unconditional love; feelings of love, affection, happiness and peace are all attracted to its soft pink glow. Trust me when I say it’s “going to treat you so nice you’re never going to let go” (Pretty Woman). Having this stone in your home invites love and peace in. “You should be [loved] and often” (Gone With The Wind) so why not open yourself up to some love.
Let’s talk rough and tumbled! These crystals come in all different shapes and sizes. When ordering from this section, ya don’t get to be as choosey. Don’t you worry your pretty little head though, we will pick out a perfect stone for you. Please also note these are natural crystals and stones from the earth, so they won’t always be perfect.
We know you like to get your parcels fast! Please allow up to 3-4 business days for order processing. We process orders from Tuesday to Sunday. We are closed Monday.
We offer flat rate shipping Australia wide and we offer free Australia wide parcel post on all orders over $50.
Domestic - Australia
Parcel Post - $10 - 4-8 Business Days /
Express Post - $12 - 2-3 Business Days
Please note: Express shipping does not mean express order processing, it only refers to the actual shipping of the goods with Australia Post.
Standard - 4-6 Business Days - $10
Please note: Each country have their own import tax and duty laws, which may incur additional fees when arriving in your country, please check with your country purchase limits before purchasing, we will not cover this fee when it arrives in your country.
TRACK YOUR ORDER
We ship all of our orders via Australia Post. Once your order is shipped, you will receive a confirmation email which will include a Tracking Number.
If you have not received your parcel within ten working days of ordering, or your parcel has arrived damaged, please contact us at firstname.lastname@example.org
CHANGED YOUR MIND?
We understand that you may change your mind from time to time, and we want you to be 100% satisfied with your crystal energy! So we will do everything we can to help.
Due to the limited inventory and rarity of many of the crystals in our Crystal Shop, majority of our crystals will be final sale. That being said, if there is a problem with your item, please reach out to us and we’ll do our best to correct it in a timely manner. Happy customers make for happy crystals!
MY ITEM IS DAMAGED
We take great pride in our goods and packaging so we certainly hope that you never receive a faulty or damaged product from us. If, on the rare occasion, this does occur please contact us at email@example.com and we will do everything we can to sort out this issue.
MY CRYSTAL LOOKS LIKE IT HAS SCRATCHES AND/ OR CRACKS INSIDE OF IT, DOES THAT MEAN IT'S BROKEN?
No, not at all. The reality is that CRYSTALS COME OUT OF THE EARTH. They will never be “perfect”… unless they are fake. Having a crystal with unique linage or cracks inside is something that we call “inclusions” they are what make a crystal 100% unique, beautiful and your own. Crystals of the same variety come in varying shades and hues; an example of this is Carnelian, it’s almost always red, but sometimes it can also come in shades of brown or grey. If you want something completely perfect, we would suggest a man-made crystal like Opalite or Goldstone.